Tuesday, 16 June 2009

Silent Callers...

OK, rant time.

For the past five days (Sunday excepted), I've been woken from my slumber by some anonymous muppit (and that's the polite version) on an unavailable number (means it's a foreign caller according to BT), who persists on letting the phone ring until the answerphone picks up the call, and then hanging up.

I was woken THREE SODDING TIMES today by this (insert your insult of choice here).

Enough is more than enough. Because of this (insert your insult of choice here), doing my shift tonight's gonna be challenging as hell, to say the least.

Frankly, this is completely unacceptable, outrageous, and irresponsible. It's also bloody rude to boot (It's called silent calling - link here). And yes, I registered with the Telephone Preference Service over six months ago to block marketing calls.

Now, while there is no specific law against it per se, the Communications Act 2003 states:

127 Improper use of public electronic communications network

(1) A person is guilty of an offence if he—

(a) sends by means of a public electronic communications network a message or other matter that is grossly offensive or of an indecent, obscene or menacing character; or

(b) causes any such message or matter to be so sent.

(2) A person is guilty of an offence if, for the purpose of causing annoyance, inconvenience or needless anxiety to another, he—

(a) sends by means of a public electronic communications network, a message that he knows to be false,

(b) causes such a message to be sent; or

(c) persistently makes use of a public electronic communications network.

(3) A person guilty of an offence under this section shall be liable, on summary conviction, to imprisonment for a term not exceeding six months or to a fine not exceeding level 5 on the standard scale, or to both.

(4) Subsections (1) and (2) do not apply to anything done in the course of providing a programme service (within the meaning of the Broadcasting Act 1990 (c. 42)).

This has a loophole. It's called Foreign Call Centres, who are generally not subject to English Law.


If the call centre makes the call on behalf of a UK entity, be that a retailer, person, or whatever, then an offence has been committed by that entity under s. 127(2)(b) CA 2003.

So, whoever the hell you are, be warned.

I'll have you.

And if you're really, really REALLY lucky, silent caller, I won't stuff your curly corded phone somewhere that even your proctologist won't be able to reach

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